SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topitemsplaza.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topitemsplaza.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got this little gem for our family camping trip, and it's already hit! Lightweight yet sturdy, folds up in no time all. Great addition to our outdoor gear. 🏕️
so happy with my purchase...it’s compact and easy to carry around on hikes. perfect for quick pit stops when you need rest or snack break 👍.
This foldable table has been an absolute lifesaver on my solo camping trips! Being able to set up quickly and pack away neatly is just the convenience needed.
I'm genuinely impressed by this portable table's durability despite its small size. It holds up well under weight and doesn't wobble – essential features when you're out in the wilderness!
no more eating off my lap during picnics...this mini-table is so handy!! fits nicely into my backpack too 😊
We use it not only for camping but also beach days - sand cleanup is a breeze! Plus, its compact design makes storage hassle-free. This little guy definitely punches above its weight!
this foldable marvel has made our outdoor adventures even better!!! super easy setup lightweight & packs away without any fuss...love love love it 💓💓💓
Just what I needed for my camping trips, compact yet sturdy. A great buy!
This little table is a game-changer! Easy to carry and set up anywhere.
Who knew something so small could be so useful? It's become an essential part of my hiking gear.
Absolutely love this mini portable table. Makes outdoor dining a breeze!
Perfect for picnics in the park or beach days. So simple to pack and unfold.
No more balancing plates on our laps, thanks to this handy foldable table.
This lightweight wonder has made our family outings even better. Quick setup and easy storage - it’s just perfect!
The best thing about this portable table? It takes up no space at all in my backpack but provides plenty when unfolded.
nice table